Service Under Maintenance

Uptime over the past 90 days. View historical uptime.
The Connected World Operational
API Operational
API - Address Autocomplete Operational
API - Address Validation Operational
API - Advanced CPQ Operational
API - Building Competitive Rating Operational
API - Connected World Availability Operational
API - Connected World Building Operational
API - Connected World Account Operational
API - Connected World Building Lists Operational
API - Connected World Contacts Operational
API - Connected World Distributions Operational
API - CPQ Components Operational
API - Demand Engine Operational
API - Geocode Operational
API - Location Intelligence Operational
API - Network Intelligence Operational
API - Network Path Operational
API - Network Routes Layer Operational
API - Rate Card Operational
API - Shareable Routes Operational
API - Tenant Operational
My Locations Operational
My Routes Operational
My Accounts Operational
Quoting Under Maintenance
Accounts/Quotes Operational
Quick Quote Under Maintenance
WIP Operational
Projects Operational
Bid Manager Operational
Linkbase Operational
My Partners Operational
Find Partners Operational
Network Finder Operational
Analytics Operational
Demand Engine Operational
Business Partner Portal Operational
External Suppliers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 18, 2026

No incidents reported today.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

Production Upgrade Notification TCW.2026.R21
Completed - The scheduled maintenance has been completed.
Oct 16, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 23:30 EDT
Scheduled - We will be performing an upgrade to The Connected World Platform to version TCW.2026.R21. Upgrading to TCW.2026.R21 will begin tentatively at 23:30 Eastern Time, on Thursday, October 15, 2026. Estimated completion time is approximately 05:30 Eastern Time, Friday, October 16, 2026. During this time, The Connected World Platform will remain unavailable. Full functionality and performance will be restored following the completion of the upgrade.

Release Notes:


Please find below the link to download the planned software release notes, which describe the planned release content for this upgrade:

Download Planned Software Release Notes

Customer Support:


If you have a query or need support, please submit a support ticket using Connectbase Customer Support Desk Portal.
Oct 12, 23:30 EDT

Oct 15, 2026

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

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