Production Upgrade Notification TCW.2026.R13

Scheduled for Jun 25, 23:30 EDT - Jun 26, 05:30 EDT

Scheduled

We will be performing an upgrade to The Connected World Platform to version TCW.2026.R13.

Upgrading to TCW.2026.R13 will begin tentatively at 23:30 Eastern Time, on Thursday, June 25, 2026. Estimated completion time is approximately 05:30 Eastern Time, Friday, June 26, 2026.

During this time, The Connected World Platform will remain unavailable. Full functionality and performance will be restored following the completion of the upgrade.

Release Notes:

Please find below the link to download the planned software release notes, which describe the planned release content for this upgrade:
Download Planned Software Release Notes

Customer Support:

If you have a query or need support, please submit a support ticket using Connectbase Customer Support Desk Portal.

Posted Jun 22, 2026 - 14:07 EDT

This scheduled maintenance affects: The Connected World.