Production Upgrade Notification TCW.2026.R17

Scheduled Maintenance Report for Connectbase

Completed

The scheduled maintenance has been completed.

Posted Aug 21, 2026 - 05:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 20, 2026 - 23:30 EDT

Scheduled

We will be performing an upgrade to The Connected World Platform to version TCW.2026.R17. Upgrading to TCW.2026.R17 will begin tentatively at 23:30 Eastern Time, on Thursday, August 20, 2026. Estimated completion time is approximately 05:30 Eastern Time, Friday, August 21, 2026.

During this time, The Connected World Platform will remain unavailable. Full functionality and performance will be restored following the completion of the upgrade.

Release Notes:

Please find below the link to download the planned software release notes, which describe the planned release content for this upgrade:

Download Planned Software Release Notes

Customer Support:

If you have a query or need support, please submit a support ticket using Connectbase Customer Support Desk Portal.

Posted Aug 17, 2026 - 14:59 EDT

This scheduled maintenance affected: The Connected World.