Production Upgrade Notification TCW.2025.R21

Scheduled Maintenance Report for Connectbase

Completed

The scheduled maintenance has been completed.

Posted Oct 17, 2025 - 06:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 16, 2025 - 23:30 EDT

Scheduled

We will be performing an upgrade to The Connected World Platform to version TCW.2025.R21.

Upgrading to TCW.2025.R21 will begin tentatively at 23:30 Eastern Time, on Thursday, October 16, 2025. Estimated completion time is approximately 06:30 Eastern Time, Friday, October 17, 2025.

During this time frame, The Connected World Platform will remain unavailable. Full functionality and performance will be restored following the completion of the upgrade.

Release Notes:

Please find below the link to download the planned software release notes, which describe the complete release content for this upgrade:
Download Planned Software Release Notes

Customer Support:

If you have a query or need support, please submit a support ticket using Connectbase Customer Support Desk Portal.

Posted Oct 14, 2025 - 14:49 EDT

This scheduled maintenance affected: The Connected World.